Dish Program Guide Won't Download

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Download DISH Anywhere for iPad and enjoy it on your iPhone, iPad, and iPod touch. Browse and Search the Program Guide, On Demand & your DVR. Also, every time I try to delete a saved primetime anytime show they won't delete. LOG IN TO VIEW YOUR GUIDE FROM ANYWHERE! Road, DISH Anywhere is the easiest way to search for programs and set recordings on your DISH DVR.

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Hi Brian,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing currently. Let me help you in resolving the issue.

This issue occurs due to the outdated or incompatible or corrupted Slingbox software on your system. I suggest you to uninstall the Slingbox software and reinstall the latest Slingbox software in compatibility mode and check, if it works.
Method 1: Let's follow these steps to install the Slingbox software in compatibility mode.
1. Download the latest Slingbox software from the manufacturer’s website.
2. Right-click on the setup file and click on 'Properties'.
3. Click on the ‘compatibility’ tab and check the box 'Run this program in compatibility mode” and select previous Operating System from the drop down.
4. Click on ‘Apply’ and click ‘OK’ and run the file to install it.

If the issue still persists, follow method 2.

Method 2: Also, try to perform a clean boot and check, if it works. Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

How to perform a clean boot in Windows.
http://support.microsoft.com/kb/929135
Disclaimer: After clean boot troubleshooting steps, refer to the section 'How to reset the computer to start as usual after troubleshooting with clean boot' in the provided link to return your computer to Normal startup mode.
Let's try to refer these article and check, if it helps:
Audio and video are out of sync in Watch on Slingbox.com:
http://support.slingbox.com/get/KB-5000345.html

Slingbox Frequently Asked Questions:
http://support.slingbox.com/KB/KB-2000571

If so, then I suggest you to check with Slingbox support, for more information regarding the issue.

Also, I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further

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I downloaded the sling web player directly from dish anywhere.com, which I was told to do that and not from the slingbox website so it should have worked. I just did this today so it's not an old version, unless the new version is corrupt in some way? so should I just skip to the clean boot check?

or should I try to reinstall the web sling player from dish anywhere.com in that compatibility mode?

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·Download

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Hello Brian,

Thank you for getting back to us.

You may go ahead with the steps mentioned above.

You may also use the hardware troubleshooter and check if it helps you.

The Hardware Troubleshooter is an automated tool which will check the hardware connected to the computer for any known issues with it and provides the details and on how to fix them. Follow these steps and run the troubleshooter.

Follow these steps:

  1. Press Windows key to get the Start menu.
  2. Type Troubleshooting.
  3. Click on Troubleshooting.
  4. Click on view all option on the upper left corner.
  5. Select the Hardware and Device options from the list.
  6. Click Next to run the Hardware and Device Troubleshooter.

I hope this helps you. If you have any further queries, feel free to contact us. We will be happy to help you.

Thank you.

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I have a different/worse problem. I can't even download the Dish Anywhere Slingplayer. The download button is unresponsive for me from several different computers, trying on all different browsers.

Would you mind capturing the download link for me? I can't watch any premium content because it won't let me even start the download of the software necessary to watch it..

edit: dish support is absolutely useless for this. They don't even know where to start in getting a link for their own software

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Hi, I know you posted several months ago, but I have a possible solution to your problem.

I installed Windows 10 and was then unable to use the DishAnywhere player. Since your player is already installed you will have to change the Compatibility Mode the program runs in.

Here are the steps to follow.

1. Shut down the DishAnywhere program. Go to the System Tray and look for the DISH Anywhere Slingplayer which is a red icon. Right click on it and select 'Quit.'

2. Then go to where the DishAnywhere program was installed on your computer.

Example: C:Program Files (x86)DishAnywhereDesktop

3. Find the file called 'DishAnywherePlayer.exe' and right-click on it. Select Properties.

4. In the Properties menu, go to the Compatibility tab.

5. In the Compatibility Mode section pick an operating system. In my case, I actually decided to use Windows XP (Service Pack 3)

6. Apply your Changes.

7. Relaunch the DishAnywhere to see if it works.

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Thank you, but that didn't work either for Win 7 or 10. I can stream content, but cannot access my Hopper DVR at all on my Windows computers. The Androids and Apple devices can with no problem. Very strange. It's been over a year and I've tried everything.

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Changing the compatibility to Windows 8 worked for me. Thank you!!

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I just got the hopper 3 from dish, loaded all the stuff on my laptop running windows 10. it is able to connect to a set of 'live channels' on a list on their website, but when I try to choose any channel that I have available on my list of home channels or any recorded program on my DVR, up pops a message page from dish saying 'you could be watching tv on this computer with a sling adapter' but the hopper already has a sling feature built into it. so I called dish and they asked me if I had windows 10? I said yes so they said that they have had numerous complaints from their customers that dish anywhere sling will not work with windows 10. she said on their end everything was connected right and all was working but there is a problem with the software of windows 10 and I should contact microsoft. I tried shutting off my anti virus but that didn't help.also I get the same problem whether using firefox,or google chrome. so it's not a browser issue

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They're wrong. It hasn't worked with Windows 7 either for about two years now for me. I only have one Windows 10 laptop and it doesn't work on it either. I dislike Win 10 for many reasons, but it's not only Win 10 with issue. It used to work fine on my Win 7 computers for years and then it just stopped when they did the 'upgraded' sling viewer window. It quit working on Chrome, Firefox and ie all around the same time.

Oh.. and I had purposely kept all Win 10 secret installs off my Win 7 machines also.

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Dish Program Guide Won't Download 2017

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Thank you for this suggestion of running in compatibility mode. I had been using sling player with no issues in windows 8 and then upgrading to windows 10 I have not been able to get sling player to work.

I chose windows 8 compatibility mode now I have access to DVR function and live TV streaming.

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